Shipping & Returns

Where do you ship?
I ship worldwide! Shipping rates are preloaded in the shop for easy checkout. (If the cost collected is greater than the actual amount to pack and ship I will automatically issue you a refund for the overage.)

Are there additional fees for International orders?
There can be, and this will depend upon your country's customs policies. Please review your country's local importing and tax fees to avoid any surprises. Buyer is responsible for all customs fees.

Will my ceramics ship safely across the country/ocean/entire world?
Yes. All orders are carefully packaged to ensure safe transit. I use a variety of packing paper, packing peanuts, and eco-friendly wrapping to ensure safe delivery. If you encounter issues with your shipment please contact me immediately.

How long will it take for my order to arrive?

All orders ship from Brooklyn. NY, USA. There is a 3-5 business day lead time for all orders. Domestic orders shipping via USPS Priority arrive in 2-3 business days from posting, while domestic orders shipping via USPS First Class arrive in 3-5 business days from posting. 

International orders generally arrive 2-4 weeks from the date the order was placed and customs fees may be assessed.

All shipping is processed through USPS, unless other arrangements are made prior to purchase. Expedited delivery is possible in some cases. Please contact me prior to purchase if you need to receive your order by a specific date, I will do my best to work with all deadlines. 

Will my Honoka Studio products ship with insurance?

Yes! I take great care in ensuring all pieces arrive safe and sound, however, accidents still (very rarely) happen. For this reason, I ship all products with complimentary insurance against damage. Per insurance requirements, I must be notified of any shipping damage within 7 business days of receipt. Send me an email at hello@honokastudio.com and I’ll let you know the next steps.